30-Day Money-Back Guarantee applies to qualifying orders.
1. Eligibility
- Full refunds within 24 hours of payment if no writer assigned.
- 50 % refunds after writer assignment but before draft delivery.
- No refunds after final approval unless plagiarism > 5 % is proven.
2. Revision First Policy
If delivered work does not match agreed requirements, we provide unlimited revisions within 14 days before considering refunds.
3. Late Delivery
If we miss the agreed deadline, you may claim up to 20 % partial refund, except when delay is due to late client responses.
4. How to Request
- Email sales@onlinethesishelper.com with order ID and reason.
- Our QA team will respond within 48 hours.
- Approved refunds are processed to the original payment method within 7-10 business days.
5. Chargebacks
Chargebacks without prior communication violate these terms and may result in copyright reversion and collections.
6. Policy Updates
Last updated 06 July 2025. Future changes will appear here.