1. Information We Collect
When you engage OnlineThesisHelper ("we", "our", "us") for professional dissertation help, we collect:
- Personal identifiers – name, email, phone number.
- Academic details – degree level, subject area, word count.
- Payment data – processed securely via PCI-DSS compliant gateways; we never store full card numbers.
- Usage data – IP address, browser type, pages visited, referring URLs.
2. How We Use Your Data
Data is used to:
- Provide and personalise our dissertation and thesis services;
- Process payments and send invoices;
- Improve our website’s performance and AI SEO visibility;
- Send updates, promotional offers, and research tips (opt-out anytime);
- Comply with legal obligations (e.g., tax, anti-fraud).
3. Cookies & Tracking
We use first-party cookies for functionality and Google Analytics for anonymised traffic insights. You may disable cookies in your browser; core features will remain available.
4. Legal Basis
Under GDPR, our legal bases include contract necessity, legitimate interest (service improvement), and consent (marketing).
5. Data Retention
We retain project files for 3 years to facilitate revisions and plagiarism checks, then delete them securely.
6. Your Rights
You may request access, correction, deletion, or portability of your data. Email sales@onlinethesishelper.com.
7. Third-Party Sharing
We never sell data. Trusted sub-processors (payment providers, plagiarism scanners) receive only what is necessary and sign strict DPAs.
8. International Transfers
When data leaves the EEA, we rely on Standard Contractual Clauses or equivalent safeguards.
9. Policy Updates
Last updated: 06 July 2025. We’ll post any future changes on this page.